Customer Support That Runs Itself
Automate responses workflows and backend actions without scaling your support team
Wedigtech Advantages
Scalable Support Without Extra Hiring
Reduce costs, improve speed and maintain consistent customer experience
Reduce costs, improve speed and maintain consistent customer experience
Faster Resolutions
Instant replies with automated backend actions
Faster Resolutions
Instant replies with automated backend actions
Lower Support Cost
Reduce repetitive tickets handled by humans
Lower Support Cost
Reduce repetitive tickets handled by humans
24/7 Availability
Always on support across chat email and voice
24/7 Availability
Always on support across chat email and voice
Plans
Automation Engagement Plans
From setup to full scale automation
Starter
Automation Strategy Call
Founders reviewing support inefficiencies
Standard
AI Support Automation Setup
Startups scaling support operations
Advance
Full Support Automation Suite
Enterprises with high ticket volume
Starter
Automation Strategy Call
Founders reviewing support inefficiencies
Standard
AI Support Automation Setup
Startups scaling support operations
Advance
Full Support Automation Suite
Enterprises with high ticket volume
Starter
Automation Strategy Call
Founders reviewing support inefficiencies
Standard
AI Support Automation Setup
Startups scaling support operations
Advance
Full Support Automation Suite
Enterprises with high ticket volume
Get a quote that fits your project
Tell us what you need scope, timeline, and budget and we’ll craft a solution tailored exactly to your business.
How We Use AI
AI Driven Support Intelligence
Intelligent automation that understands context takes action and learns continuously
Real Time API Actions
AI fetches order status refunds and account details
Real Time API Actions
AI fetches order status refunds and account details
Multi Agent Verification
Separate agents search, verify and draft responses
Multi Agent Verification
Separate agents search, verify and draft responses
Human In Loop
Low confidence replies reviewed before sending
Human In Loop
Low confidence replies reviewed before sending
Sentiment Detection
Prioritize angry or urgent customers instantly
Sentiment Detection
Prioritize angry or urgent customers instantly
Use Cases
Support Automation In Action
Real automation for real operations
Real automation for real operations
01
Autonomous Refund And Order Resolution System
Validate policies process refunds via payment APIs
Impact
Reduced resolution time
01
Autonomous Refund And Order Resolution System
Validate policies process refunds via payment APIs
Impact
Reduced resolution time
02
AI Driven Appointment And Scheduling Automation
Sync calendars book reschedule cancel automatically
Impact
Higher booking efficiency
02
AI Driven Appointment And Scheduling Automation
Sync calendars book reschedule cancel automatically
Impact
Higher booking efficiency
03
Real Time Order Tracking And Updates
Fetch shipping data and notify customers
Impact
Fewer support tickets
03
Real Time Order Tracking And Updates
Fetch shipping data and notify customers
Impact
Fewer support tickets
04
Automated Account Access And Security Actions
Verify identity reset passwords unlock accounts
Impact
Faster issue resolution
04
Automated Account Access And Security Actions
Verify identity reset passwords unlock accounts
Impact
Faster issue resolution
05
Smart Lead Capture And CRM Sync
Qualify visitors and auto update CRM
Impact
Improved sales pipeline
05
Smart Lead Capture And CRM Sync
Qualify visitors and auto update CRM
Impact
Improved sales pipeline
06
Warranty And Claims Processing Automation
Analyze uploads validate eligibility approve claims
Impact
Lower operational costs
06
Warranty And Claims Processing Automation
Analyze uploads validate eligibility approve claims
Impact
Lower operational costs